On its 20^th edition, this Public Pulse Brief gives an overview of findings on ten key indicators derived from opinion polls conducted biannually with respondents in Kosovo. A collection of people’s perceptions on socio-economic issues, safety, environment, and many more pertinent issues. The 20th Public Pulse Brief, is based on an opinion poll conducted from 12 to 25 May 2021, with 1,307 respondents from all ethnic communities in Kosovo. Data and indicators from the opinion poll are disaggregated by ethnicity and gender to provide detailed information on differences in perceptions and developmental problems faced by the people of Kosovo.