Onto new territories? Do not burn bridges: A lesson from Jackie’s journey

By Felicite Dusabe

October 10, 2024
a man and a woman sitting at a table
Freepick

In today’s fast-paced professional world, moving on to new opportunities is often a natural step in one’s career. Whether it's a chance for growth, a better fit for one’s skills, or simply a new challenge, transitions are inevitable. However, one critical aspect that many overlook during these moments is the importance of not burning bridges when leaving a workplace.

Take Jackie, for instance, who was my supervisor early on in my career. Jackie had been a diligent and respected member of the team for years. She formed strong relationships, gained valuable experience, and contributed remarkably to the company’s success. But like many staff in the workplace, she was looking out for other opportunities, greener pastures of sorts. 

For years, she had sent out applications and attended interviews to no avail. “We regret” emails flooded her inbox, but she persevered. Later, she landed her dream role and when her time to bid farewell to her workplace came, as a Human Resource practitioner, I was impressed by how she did it with grace and professionalism. While she was excited about her new role, she understood the importance of departing on good terms

Why? Because, in the interconnected world of today’s job market, the professional relationships we foster are invaluable. Maintaining those connections can open doors in the future, whether through recommendations, collaborations, or unexpected opportunities. Burning bridges can, on the other hand, close off avenues, create unnecessary challenges down the line and destroy the relationships built. 

A personal reflection

Now, as I prepare to transition to a new role, I’m reflecting on the same principles. I am sharing some of the few key steps you also can follow when leaving your old position for a new one, especially if you want to keep the valuable relationships you’ve built and plan to nurture them even as you move on to new territories.

Communicate professionally: Provide ample notice to the current employer, giving them time to plan the transition. A well-thought-out resignation letter that expresses gratitude for the experience gained goes a long way in maintaining a positive relationship.

Finish strong: Rather than coasting through the final weeks, stay committed to wrapping up projects, ensuring the responsibilities are handed over smoothly. This leaves a lasting impression of reliability and professionalism.

Stay positive: While no workplace is perfect, avoid badmouthing the current employer or colleagues. Instead, focus on the positive aspects of the experience, maintaining a constructive attitude.

Keep connections alive: Plan to stay in touch with the colleagues, both socially and professionally. Networking doesn’t end when you leave a company—it’s an ongoing process that can yield new opportunities down the road.

While in an exit interview, it’s a valuable moment to reflect on your overall experience and contribute to the organization's growth. For example, at UNDP, exit interviews are designed to gather insights into various aspects of the organization's operations, including benefits, working conditions, and overall employee experience. Exit interviews are a critical part of UNDP’s commitment to creating a better work environment for its employees, as the feedback provided can directly influence future policy. Therefore, by sharing honest perspective in such sessions, you play a role in strengthening internal processes and ensure a better experience for future employees.

The long game of career success

Back to Jackie’s story, which reminds us that while it’s easy to become focused on the excitement of a new job, leaving a workplace on the right note is just as important. The professional world is small, and maintaining bridges can lead to unexpected career developments in the future.

To anyone stepping into her new role, remember that you carry with you the lessons learned from your previous job, along with the support of former colleagues. Career transitions are not just about finding new opportunities but also about nurturing the connections and relationships that can support us along the way.

So, as you move forward into new territories, remember the importance of leaving with grace and respect for your self and the place that has nurtured you. You never know when a past connection might open a door to your next great adventure. Best wishes to all those transitioning to new roles, as they embark on this exciting chapter!

Felicite Dusabe is a Human Resources expert in Rwanda. She uses her skills to contribute to Rwanda's sustainable development and economic growth through the recruitment, training and coaching of talented individuals.