Assessing Municipal and Public e-Readiness in Albania

Assessing Municipal and Public e-Readiness in Albania

September 6, 2024

The present report provides a detailed outline of the results from a municipal and public digital readiness
assessment conducted across Albanian municipalities from July to December 2023.

The assessment has been commissioned by UNDP Albania in response to the request from the Albanian Ministry of Interior for understanding the present-day digital ecosystem at the local level and inform steps to be taken to ensure a successful digital transformation of that level.

The development of the assessment exercise is informed by the UNDP's Digital Strategy for 2022-2025 and its Digital Transformation Framework. It draws upon the methodologies and principles outlined in the UNDP Digital Readiness Assessment (DRA) framework. Additionally, it incorporates evaluation principles and formats from the World Bank's Digital Government Readiness Assessment (DGRA) Toolkit. This approach ensures a robust methodological basis for the exercise, leveraging insights and best practices from leading frameworks in digital readiness assessment.