This diagnostic study covers the ten (10) countries cited in Section 1.1. The countries are collectively referred to as the sub-region throughout the report.

• The main objectives of the diagnostic report are:
• To assess digital infrastructure in the sub-region
• To examine opportunities for digital entrepreneurship for MSMEs in the tourism sector
• To identify market trends and opportunities for MSMEs in the tourism sector
• To identify catalytic interventions which are gender-responsive and reflect on specific women’s needs to access training, financing or technical support
• To identify initiatives that will accelerate the transition towards a more inclusive, resilient and sustainable tourism industry and progress towards the Sustainable Development Goals (SDGs)