Work Through Conflict
Work Through Conflict
Bringing multiple perspectives together on a subject will inevitably surface different points of view, some which may be in conflict with others. These differences, often the “elephants in the room”, should be proactively explored for greater understanding. Creating a positive tone around conflict and setting the expectation that it will be managed and addressed is critical to building trust without hidden agendas. The focus of this practice is on increasing the collaborative’s capacity to see conflict as something to work with in order to move the collective forward and even connect the group more strongly together.
Helpful Tools
1. Multiple Perspectives — an experiential exercise that helps a group see an issue from as many vantage points as possible, which can help diffuse tension and open conversation around difference.
2. Conflict Style — this exercise generates insights on how different conflict-handling styles affect interpersonal and group dynamics and empowers participants to select the appropriate conflict-handling style for any situation.
3. Paired Walk — this exercise involves walking and talking with someone as a way to practice listening, generate understanding and foster collaboration.