The purpose of this report is to evaluate the current state, identify influencing factors affecting the provision of OPS in part and in their entirety, which fall under the jurisdiction of local authorities at the commune level. Additionally, it aims to assess the ability of the population, especially ethnic minority people, within the province of Dien Bien to access and utilize these OPS. This evaluation is conducted through an in-depth study of two typical Administrative Procedures (APs): (i) Issuance of marriage status certificates; (ii) Integration of procedures for birth registration, permanent residence registration, and health insurance card issuance for children under 6 years old (the “3-in-1″procedure). Subsequently, the report intends to propose solutions and recommendations to relevant authorities, ranging from the commune level to the central level. The research conducted by Ho Chi Minh National Academy of Politics and the United Nations Development Program (UNDP) in Vietnam through the Viet Nam Provincial Governance and Public Administration Performance Index (PAPI) research program.