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56th UNSC Side Event - Blind Spots: Exploring Solutions to a Better Measurement of Service Delivery
How can diverse data sources complement each other to enhance decision-making, policy formulation, and SDG implementation? What are the data ‘blind spots’ in measuring effective service delivery?
On March 3rd, the Centre hosted an in-person side event at the 56th Session of the United Nations Statistical Commission (UNSC), the highest decision-making body for international statistical activities.
Co-organized with the United Nations Statistics Division’s (UNSD) Collaborative on Citizen Data and the Ghana Statistical Service, our side event, Blind Spots: Exploring Solutions to a Better Measurement of Service Delivery, highlighted the importance of integrating diverse data sources in service delivery assessments in the context of monitoring the Sustainable Development Goals (SDGs).
As the world continues its pursuit of the SDGs, one of the critical challenges countries face is improving service delivery in sectors such as education, healthcare, water, sanitation, and other essential public services. A well-functioning government that ensures quality public services fosters trust and social cohesion and creates a conducive environment for reducing inequalities and accelerating sustainable development.
However, effectively monitoring and assessing service delivery requires leveraging diverse data sources to gain insights into the state of services, including their accessibility, effectiveness, quality, and impact. Therefore, traditional statistics on capacity and infrastructure must be complemented with other types of data. The challenge lies in integrating various data sources in ways that are practical, coherent, actionable, and beneficial for improving service delivery outcomes.
In our side event, we explored these challenges and opportunities while fostering a shared understanding of how to enhance service delivery assessment and advance SDG progress.
2nd Working Paper and Symposium of the Finance, Integrity and Governance (FIG) Initiative
The UNDP Global Policy Centre for Governance successfully convened the 2nd Policy Symposium on Finance, Integrity and Governance (FIG) from 30-31 October 2024 in New York.
The 2nd FIG Symposium focused on how to make public debt arrangements and the practice of finance-related professional service providers (‘enablers’) more inclusive, effective, and accountable.
Opening remarks were delivered by Ahunna Eziakonwa, Assistant Secretary-General, UNDP Assistant Administrator and Director of the UNDP Regional Bureau for Africa and Mr. Navid Hanif, Assistant Secretary-General for Economic Development in the Department of Economic and Social Affairs (UN DESA).
More than 65 participants joined the event, including from governments, international organisations, civil society and private sector. As countries are now entering the negotiation phase of the FfD4 agreement, a total of 18 governments joined the event.
It was held under the Chatham House rule enabling open discussions in a safe space where participants extensively shared experiences and insights from their work.
UNDP GPCG released a working paper summarising key insights from the 2nd FIG symposium. Access the working paper: ‘Sovereign Debt and Professional Enablers of Tax Abuse and Illicit Financial Flows’. Previously, the 1st FIG Policy Symposium on international tax cooperation and illicit financial flows was held in May 2024. Access the working paper of the 1st FIG Policy Symposium using the same link.
In the run-up to the 4th International Conference on Financing for Development (FfD4) in July 2025, the FIG Initiative complements member states’ FfD4 negotiations. The FIG Initiative is supported by the Government of Norway and implemented in close collaboration with UNDESA.
Access more information about UNDP GPCG’s work on FIG here.
Mission Statement
The UNDP Global Policy Centre for Governance is the United Nations Development Programme's (UNDP) dedicated knowledge, research and analytical centre for governance issues. From its office in Oslo, Norway, the Centre draws on the experience of practitioners, policymakers and researchers, serving as a convener of new ideas, conduit of frontier research, and connecter of disciplines. Through these efforts, the Centre aspires to be a conversation starter and meeting space that fosters transformative change in governance systems at national and global level.
Our Focus
The Global Policy Centre for Governance is committed to being a responsive and agile entity that tackles frontier governance issues and challenges. Currently, our Focus Areas include Peace, Justice, and Strong Institutions; Fair and Green Transitions; Information Integrity; Financial Integrity, and Anti-Corruption.
Focus Areas will adjust as and when required to address emerging needs for knowledge, data and insights on frontier governance issues.
